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NEW ARRIVALS
FREQUENTLY ASKED QUESTIONS
How can I place an order?
You can place an order directly through our online store. Simply browse our selection, add items to your cart, and proceed to checkout.
Alternatively, if you wish to pick up the bottle by yourself in Singapore, please contact us using our Whatsapp chatbox on the bottom right hand site of the website.
Can I modify or cancel my order?
If you need to modify or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that modifications or cancellations may not be possible once the order has been processed and shipped.
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order's progress on the carrier's website.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service team immediately. We will arrange for a replacement or a refund and provide instructions for returning the item.